We arrived back home om Sunday night from 1 week at t our daughter’s home and found that our refrigerator was broke and not cooling. Water had leaked onto the floor. Since it was after midnight, we cleaned up the mess and went to bed.

My wife, Raye, was sick and in the hospital on Saturday. Monday morning, We went to the hospital and she was diagnosed as having double pneumonia. All the food in the re refrigerator was ruined. so we had mothing to rat, but a few cans of soup.

Raye was kept in the hospital. Since she drove and I cannot drive because I am almost blind, I needed a ride hone. Luckily, my sister-in -law was in town until Friday. She was able to drive me home.

Once I got home, things got worse. Since my open heart surgery, I have not been able to walk well. I also cannot hear well and my hands shake and are weak, I was stuck at home with no one to do the things that I could not d.

On Monday, I had called Choice Warranty. On Tuesday. the repair man arrived. He checked my refrigerator and said that I needed new compressor. He said he would get it Wednesday and install it on Thursday. I was thrilled

On Wednesday, the mud hit the fan. I called the repair man to see when he come out to repair my refrigerator. He said he couldn’t order the part. He said I would gave to order it because it was under warranty.

I called J Kenmore 5 times using 4 different numbers. Each Time I called they gave me a different number to call. soon they gave me numbers that I had already called. I called Choice and they told me to call Case Manager Assigned: Latasha Warren. I called several tines before I relaxed her assistant. She said that she would into it and let me know. Never heard back from here.

Now it was Horrible Thursday.